Smart IMS

Life Sciences

Streamline retail operations for enhanced business performance & improved guest services.

Life Sciences

Streamline retail operations for enhanced business performance & improved guest services.

Application Management

Delivering seamless user experiences in the IT sector through our managed solutions.

Good Employer Charter 2024

Smart IMS proudly receives the Good Employer Charter 2024, pledging to uphold exceptional human resource practices and empower our team—recognized by the Labor Department of Japan

Good Employer Charter 2024

Smart IMS proudly receives the Good Employer Charter 2024, pledging to uphold exceptional human resource practices and empower our team—recognized by the Labor Department of Japan

The Future of Insurance IT Is Agentic

Meet Smart IMS at ITC Asia 2026 and see Xymphony — our agentic AI platform purpose-built for insurance carriers — transform policy operations, claims, and compliance workflows in real time.

Built for insurers.
Deployed at scale.

Xymphony connects AI agents, natural language, and intelligent orchestration into one unified platform.

Agentic Workflow Engine

AI agents that autonomously handle underwriting triage, claims intake, and compliance checks — cutting manual touchpoints by up to 70%.

Core System Connectors

Pre-built integrations for Duck Creek, Guidewire, Majesco, and legacy policy admin systems — go live faster without rip-and-replace.

Real-Time Intelligence

Live dashboards, predictive risk signals, and audit-ready AI decision trails so your leadership always knows what's happening.

Compliance by Design

Built-in data governance, GDPR/PDPA controls, and explainable AI outputs that keep regulators and actuaries confident.

APAC-Ready Deployment

Localised for Asian regulatory environments with regional cloud hosting options across Singapore, India, and Australia.

90-Day Quick Start

Scoped implementation tracks designed to deliver measurable ROI in your first quarter — not your first year.

Xymphony’s agent pipeline handles end-to-end workflows across your Duck Creek stack.

Insurance-Only
Focus

Every engineer, architect, and consultant at Smart IMS works exclusively in insurance IT. No generalist detours.

Global Delivery, APAC Expertise

Offices in the US, India, and Southeast Asia — with teams who understand the APAC carrier landscape from the ground up.

End-to-End
Capability

From strategy and architecture through implementation, testing, and managed services — one partner for the full journey.

Proven at Enterprise Scale

Trusted by Tier 1 carriers and MGAs across North America and Asia Pacific. References available on request.

Three ways to connect
at ITC Asia 2026

Live Platform Demo

See Xymphony handle a real claims workflow end-to-end. Book a 30-min private session at our booth — no canned demo, real product.

Executive Roundtable

Join our invite-only breakfast session on Agentic AI for APAC Insurers. Seats are limited — register interest in the form above.

1:1 Strategy Meeting

Bring your modernisation challenge. Our solution architects will map a path forward — no obligation, just clarity.

Don't leave ITC Asia
without seeing Xymphony.

Slots fill fast. Reserve your demo before the event.

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