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Streamline retail operations for enhanced business performance & improved guest services.

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Good Employer Charter 2024

Smart IMS proudly receives the Good Employer Charter 2024, pledging to uphold exceptional human resource practices and empower our team—recognized by the Labor Department of Japan

Good Employer Charter 2024

Smart IMS proudly receives the Good Employer Charter 2024, pledging to uphold exceptional human resource practices and empower our team—recognized by the Labor Department of Japan

Smart IMS Inc. Expands APAC Presence Through ITCS Group Acquisition

Smart IMS Inc. Expands APAC Presence Through ITCS Group Acquisition

This Strategic Move Enhances Offerings, Fosters Accelerated Growth and Market Penetration

SINGAPORE, SINGAPORE / ACCESSWIRE / February 14, 2024 / Smart IMS Inc., leader in Managed Services and Unified Communications, announced today that it has completed the acquisition of Hong Kong-based global IT service provider IT Consulting Solutions (ITCS Group). Smart IMS has acquired ITCS operations in Hong Kong, Singapore, Japan and Australia to strengthen its position in provisioning infrastructure management, virtualization, digital transformation services, and IT-managed services to a large client base in the Asia Pacific region.

“We are excited to welcome ITCS Group to the Smart IMS family,” said Nagesh Gouravaram, COO of Smart IMS. “This was a thoughtful strategic move for our organization not only to expand its horizons and deepen its industry expertise but also to go further to connect with a larger customer base in the Asia Pacific region.”

With its wide and strong customer base in the Asia Pacific region, ITCS Group has acquired deep industry experience by catering to clients in the areas of virtualization, data center management, consulting and professional services.

“By integrating ITCS expertise and market presence, we are expanding our portfolio and solidifying our commitment to enable enterprise efficiency with assured outcomes,” said Drushti Modukuru, Vice President, Smart IMS Inc. Asia Pacific.

The acquisition of ITCS Group is a significant milestone in Smart IMS’s digital transformation and infrastructure managed service operation growth. With the expertise and resources of both companies, Smart IMS is poised to provide comprehensive and innovative technology solutions to its banking, financial services, insurance, life sciences, government, non-profit and healthcare customers. With its globally distributed teams, 24×7 control and command centers, Smart IMS provides a “Follow the Sun” managed service model and localized services to its clients.

The acquisition was supported by the Financial Services Advisory team of Mazars in Singapore. “Among the numerous parties from all over the world who expressed interest in ITCS, Smart IMS was the most suitable buyer and we are confident that Smart IMS will take ITCS to new heights with its global presence and diverse suite of services,” said Gavyn Ng and Ellyn Tan, partners of the Financial Services Advisory team at Mazars, Singapore.

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